The exponential growth and change in technology impacts all of us in every aspect of our personal and professional lives. That’s why it’s imperative that we have citizen-centric Digital Transformation strategies to leverage technologies that provide the best digital experiences. Come join EthosIQ & Genesys to learn how we put “Empathy into Action” through our robust, secure, flexible, and agile cloud platform. Techn...

In 2021, President Biden used executive action to guarantee that citizens have a smooth and successful experience when dealing with the government. This new degree of customer service aspires to guarantee that people's resources are not wasted, reviving faith in the government and making interactions more customized. Join us on May 18th for our online event, Key Considerations for Government Contact Centers to Deliver the Best CX, where attend...

Did you know DiRAD has an IT contract available for Delaware agencies? Modernizing your current solution is easier than you may think. Join us for our virtual discussion, Delaware's Digital Experience, to learn more about how DiRAD and Genesys can help your agency today! We'll discuss how we are helping government agencies exceed these expectations by providing positive, impactful, and long-lasting experiences with their customers through our...

Join us on Septemer 29th as we uncover how Genesys and GTS are providing digital experiences and cultivating successful student experience outcomes. As learning environments evolve to meet the challenges faced by students and education institutions, one thing remains clear, you need a reliable and efficient learning platform. That is why Genesys & GTS have come together to create a digital service center students can rely on. During our we...

Join GTS and Genesys to learn how to empower your students by meeting their digital learning needs! It's no secret that today's learning environment for students is extremely reliant on the latest digital technology. Because of rapidly evolving digital technology, having reliable and efficient learning platforms is integral to a succesfull education. That's why Genesys & GTS have come together to create a digital service center students ca...